Refund policy

To request a return, please contact us at info@lenovie.com and include your order number, full name, and phone number.

This Return & Refund Policy applies only to products purchased directly from www.lenovie.com. It does not apply to purchases made through retailers, third-party websites, marketplaces, or retail stores. For those purchases, please contact the original seller and review their return policy.

We stand behind the quality of our products. If you are not satisfied with your purchase, you may request a return within 15 days of purchase for a full refund, less shipping costs.

Return conditions:

• The product must be purchased directly from www.lenovie.com
• The return request must be submitted within 15 days of purchase
• Proof of purchase may be required

Refund details:

• Approved returns are eligible for a full refund minus shipping costs
• Return shipping costs are the customer’s responsibility
• Refunds will be issued to the original payment method
• Returns requested after 15 days of purchase will not be accepted

If your return is approved, we will provide return instructions by email.